INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What do we mean by ``SELF-CARE``?

Self-care is a set of activities undertaken by citizens, families, or communities with the intention of improving their health and well-being in general, preventing or reducing the likelihood of a disease, and helping them recover and rehabilitate after a disease or surgery.

How much does delivery cost?

We offer free shipping in many cases! For orders over 50$ the shipments will be free to Lebanon, if you live outside Beirut, you have all the information about the Delivery on the following page:

Shipping Policy

I have received a wrong product or a product in bad condition, what should I do?

If you receive a wrong or defective product, please do not hold it against us! At Claline we prepare all orders with great care so that it arrives in perfect condition, but they may have suffered a mishap during the journey. The solution is simple: you can return it to us and we will take care of the shipping costs. For more information, check our Return Policy here:

Returns & Refund

Can I cancel an order?

Once you place your order, it can only be canceled if it has not yet been shipped. For more information, please see our Return Policy. Of course, we know you’re going to fall in love with our products, so think twice before you order!

How can I be a reseller of Calaine's products?

From Claline we distribute the best cosmeceuticals that meet our philosophy and have been chosen carefully and with great care. We would be delighted to have you join our family. If you have a cosmetic store, beauty salon, medical center, or pharmacy, please contact us at info@claline.com

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS